Veterinary practices can implement several digital avenues allowing their clients to reach them on the go. The first tool to consider is a branded veterinary app, such as VitusVet, where clients can do business with you from their phones. Through an app, whether your clients are on the go or not, they can contact you for routine pet medical needs like vaccines needed by groomers or labs needed by an emergency hospital. An app extends your excellent customer service beyond the walls of your practice and can keep your clients returning to do business with you. So what exactly can an app designed for veterinary practices do? Here are some features clients find to be useful and helpful.
Topics: Innovative Technology For Vets, Grow Your Veterinary Practice, Marketing For Veterinary Practices, For Practice Managers, Pet Health, Millennials in veterinary medicine, apps
Intelligent Reminders: The Secret Weapon to Bringing in More Revenue
Posted by Cheyanne Flerx on Aug 9, 2019 10:20:00 AM
Nowadays, most people prefer to be contacted on their cell phones and avoid actually speaking on the phone whenever they can. When contacting a business to inquire about services or appointments, 89% of consumers say they would prefer texting to calling1. Veterinary practices miss a significant opportunity to serve most clients because they aren't communicating in a preferred way with the vast majority of clients. As a result, the clinic loses the chance to bring in revenue. So, how can we better reach clients and have it benefit the practice? With digital reminders!
Topics: Innovative Technology For Vets, Grow Your Veterinary Practice, Marketing For Veterinary Practices, For Practice Managers
One of my favorite books on marketing and branding is Seth Godin’s Purple Cow. The book is about creating marketing stories that show the public how you are “remarkable” i.e. the purple cow in a field of brown cows. Not only do you show you are different, but you also reach only the people interested in purchasing purple cows.
Topics: Innovative Technology For Vets, Grow Your Veterinary Practice, Marketing For Veterinary Practices, For Practice Managers, Pet Health, Millennials in veterinary medicine
Text to connect: The case for text enabling your landline
Posted by Mark Olcott, DVM on Jun 9, 2019 2:00:00 PM
We did a survey of veterinarians and practice managers that attended two large veterinary conferences earlier this year. The questions had to do with telephone and texting capabilities for their practices. We then compared them to actual consumer preferences (i.e. what their clients want) and found some pretty big surprises.
Topics: Innovative Technology For Vets, Grow Your Veterinary Practice, Marketing For Veterinary Practices, For Practice Managers, Pet Health, Millennials in veterinary medicine
Guest Blog: Disruption and other painful things
Posted by Debbie Boone,BS, CVPM on May 9, 2019 10:00:00 AM
Topics: Innovative Technology For Vets, Grow Your Veterinary Practice, Marketing For Veterinary Practices, For Practice Managers, Pet Health, apps