Veterinary practices can implement several digital avenues allowing their clients to reach them on the go. The first tool to consider is a branded veterinary app, such as VitusVet, where clients can do business with you from their phones. Through an app, whether your clients are on the go or not, they can contact you for routine pet medical needs like vaccines needed by groomers or labs needed by an emergency hospital. An app extends your excellent customer service beyond the walls of your practice and can keep your clients returning to do business with you. So what exactly can an app designed for veterinary practices do? Here are some features clients find to be useful and helpful.
Topics: Innovative Technology For Vets, Grow Your Veterinary Practice, Marketing For Veterinary Practices, For Practice Managers, Pet Health, Millennials in veterinary medicine, apps
Guest Blog: Disruption and other painful things
Posted by Debbie Boone,BS, CVPM on May 9, 2019 10:00:00 AM
Topics: Innovative Technology For Vets, Grow Your Veterinary Practice, Marketing For Veterinary Practices, For Practice Managers, Pet Health, apps
Increase sales of medication and food by going digital
Posted by Mark Olcott, DVM, MBA on Jan 28, 2019 5:21:49 PM
How many of your clients come in daily to purchase refills, preventatives, food and other pet supplies? Chances are it is a good number...but it's declining. Competition from online providers, like Chewy and Amazon.com, has never been tougher. Some of these companies are so well-funded that they are willing to LOSE money in order to get your clients' online pharmacy business because they know that, once they get them away from you, they'll never buy medications/food from you again. We've even seen some online providers with retail prices that are less than the average veterinary practice pays wholesale!
Despite this trend, and while convenience and low price are important to the modern consumer (Are you really any different?), a significant number of clients would still prefer to buy these items directly from you. Why? Because they trust you.
Topics: Innovative Technology For Vets, Grow Your Veterinary Practice, Marketing For Veterinary Practices, For Practice Managers, Pet Health, Millennials in veterinary medicine, apps
Topics: For Practice Managers, apps