--- title: The VitusVet Blog - The Definitive Resource for Modern Veterinary Clinics | Innovative Technology For Vets (4) description: Innovative Technology For Vets | From engaging Millennial clients, to pet portal use, to veterinary smartphone apps and use of the cloud, the VitusVet Blog is the definitive resource for uniting great veterinary medicine with modern business sensibilities. (4) --- - [Login](https://www.vitusvet.com/Account/login) [![VitusVet Logo](https://content.vitusvet.com/hs-fs/hub/427788/file-1631263700.png)](https://vitusvet.com/) - [Blog Home](https://content.vitusvet.com/blog) - [VitusVet Home](https://www.vitusvet.com/) - [About](https://www.vitusvet.com/company-info/) - [Contact](https://www.vitusvet.com/contact/) ## [VitusVet Introduces VitusConnect - The Free Text & Picture Messaging App For Veterinary Practices](https://content.vitusvet.com/blog/vitusvet-introduces-vitusconnect-the-free-text-picture-messaging-app-for-veterinary-practices) Posted by [Liz Thoms](https://content.vitusvet.com/blog/author/liz-thoms) on Jul 20, 2016 11:00:00 AM - [Tweet](https://twitter.com/share) [![](https://content.vitusvet.com/hubfs/doctor_texting_results_alpha.jpg)](https://content.vitusvet.com/blog/vitusvet-introduces-vitusconnect-the-free-text-picture-messaging-app-for-veterinary-practices) ***VitusVet’s newest mobile app, VitusConnect, provides a convenient, secure, and documented platform for veterinary text & picture communication.*** **Columbia, Maryland - July 20, 2016 –** [VitusVet](http://vitusvet.com/for-general-practitioner/), a veterinary mobile app developer based in Columbia, Maryland, is announcing the launch of VitusConnect - the first app designed specifically for pet health professionals to text and picture message their clients. VitusConnect is available for free to veterinary practices through the iOS and Android app stores, and does not require any software installation on the veterinary clients’ phones. [Read More](https://content.vitusvet.com/blog/vitusvet-introduces-vitusconnect-the-free-text-picture-messaging-app-for-veterinary-practices) 0 Comments [Click here to read/write comments](https://content.vitusvet.com/blog/vitusvet-introduces-vitusconnect-the-free-text-picture-messaging-app-for-veterinary-practices#comments-listing) Topics: [Innovative Technology For Vets](https://content.vitusvet.com/blog/topic/innovative-technology-for-vets), [Press Releases](https://content.vitusvet.com/blog/topic/press-releases) ## [How Multi-Touchpoint Communication Can Boost Your Veterinary Client Retention](https://content.vitusvet.com/blog/how-multi-touchpoint-communication-can-boost-your-veterinary-client-retention) Posted by [Matt DiFazio](https://content.vitusvet.com/blog/author/matt-difazio) on Jul 19, 2016 1:32:48 PM - [Tweet](https://twitter.com/share) [![](https://content.vitusvet.com/hubfs/multiple_touch_point.png)](https://content.vitusvet.com/blog/how-multi-touchpoint-communication-can-boost-your-veterinary-client-retention) Client retention is a function of client satisfaction, and there is no better way to build goodwill than through consistent, well-executed customer service touchpoints. **“Now more than ever, consumers want to be recognized, communicated with and rewarded based on their personal tastes and preferences. Most importantly, they want to receive exclusive, VIP access to the products and experiences they covet in exchange for their loyalty.”** **                              -**RetailTouchpoints Special Report It is no secret that veterinarians are busy, and try as we might, we are still human, and can’t attend personally to every inquiry.  But we can empower our staff to regularly communicate with owners on our behalf, and the more personal, empathic, and valuable each touchpoint is, the more loyalty we can inspire. [Read More](https://content.vitusvet.com/blog/how-multi-touchpoint-communication-can-boost-your-veterinary-client-retention) 0 Comments [Click here to read/write comments](https://content.vitusvet.com/blog/how-multi-touchpoint-communication-can-boost-your-veterinary-client-retention#comments-listing) Topics: [Innovative Technology For Vets](https://content.vitusvet.com/blog/topic/innovative-technology-for-vets), [Grow Your Veterinary Practice](https://content.vitusvet.com/blog/topic/grow-your-veterinary-practice), [For Practice Managers](https://content.vitusvet.com/blog/topic/for-practice-managers) ## [Millennial Pet Owners: A Powder-Keg of Opportunity for Veterinarians](https://content.vitusvet.com/blog/millennial-pet-owners-a-powder-keg-of-opportunity-for-veterinarians) Posted by [Matt DiFazio](https://content.vitusvet.com/blog/author/matt-difazio) on Jul 6, 2016 3:13:59 PM - [Tweet](https://twitter.com/share) [![](https://content.vitusvet.com/hubfs/Untitled-1170x585-1.jpg)](https://content.vitusvet.com/blog/millennial-pet-owners-a-powder-keg-of-opportunity-for-veterinarians) Veterinary medicine has reached the precipice of a fantastic turning point.  For years, the pet ownership market has been stagnant - stable through rough economic waters, but offering little quarter to rising numbers of veterinary graduates. However, recent statistics show that there is much more than a glimmer at the end of the tunnel! We are beginning to see veterinary medicine emerge under blinding stadium lighting, ready for the primetime, all because of **two demographic trends: the novel attitudes of** **[Millennial pet owners](https://content.vitusvet.com/millennial-attract-retain-ebook)****, and the resiliency of baby boomers**.  In this blog we will be focusing on the former. [Read More](https://content.vitusvet.com/blog/millennial-pet-owners-a-powder-keg-of-opportunity-for-veterinarians) 2 Comments [Click here to read/write comments](https://content.vitusvet.com/blog/millennial-pet-owners-a-powder-keg-of-opportunity-for-veterinarians#comments-listing) Topics: [Innovative Technology For Vets](https://content.vitusvet.com/blog/topic/innovative-technology-for-vets), [Grow Your Veterinary Practice](https://content.vitusvet.com/blog/topic/grow-your-veterinary-practice) ## [Why a Veterinary App Can Succeed Where a Pet Portal Fails](https://content.vitusvet.com/blog/why-a-veterinary-app-can-succeed-where-a-pet-portal-fails) Posted by [Matt DiFazio](https://content.vitusvet.com/blog/author/matt-difazio) on Jun 8, 2016 11:05:05 AM - [Tweet](https://twitter.com/share) [![](https://content.vitusvet.com/hubfs/6812673.jpg)](https://content.vitusvet.com/blog/why-a-veterinary-app-can-succeed-where-a-pet-portal-fails) Two years ago marked a dramatic turning point in the continued evolution of the web: [the smartphone dethroned the desktop as king of connected devices](https://searchenginewatch.com/sew/opinion/2353616/mobile-now-exceeds-pc-the-biggest-shift-since-the-internet-began).  More than [80% of internet users own a smartphone](http://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/) and the usage gap will only continue to widen. What does this have to do with veterinary medicine?  Our profession has always maintained a healthy scientific skepticism, and sometimes this translates into [a reluctance to embrace newer technologies](https://content.vitusvet.com/blog/the-1-reason-why-veterinary-practices-are-10-15-years-behind-on-innovation).  Thus, we have become the sad beneficiaries of the pet portal, a revolutionary solution only for denizens of the early 2000s. Depending on the platform, ”pet portals” allow owners to view veterinary records, make appointments, request medications or food, print vaccination histories, read clinic news, and other assorted functions.  Sounds okay, right?  Not in a world dominated by smartphones! [Read More](https://content.vitusvet.com/blog/why-a-veterinary-app-can-succeed-where-a-pet-portal-fails) 1 Comment [Click here to read/write comments](https://content.vitusvet.com/blog/why-a-veterinary-app-can-succeed-where-a-pet-portal-fails#comments-listing) Topics: [Innovative Technology For Vets](https://content.vitusvet.com/blog/topic/innovative-technology-for-vets) ## [3 Things Every Veterinarian Should Know About The Cloud](https://content.vitusvet.com/blog/what-in-the-world-is-the-cloud-3-things-every-veterinarian-should-know) Posted by [Mark Olcott, DVM](https://content.vitusvet.com/blog/author/mark-olcott-dvm) on May 31, 2016 11:00:00 AM - [Tweet](https://twitter.com/share) [![](https://content.vitusvet.com/hs-fs/hub/427788/file-1891586892.jpg)](https://content.vitusvet.com/blog/what-in-the-world-is-the-cloud-3-things-every-veterinarian-should-know) The pace of technological change is truly breathtaking. Computers that were state of the art 5 years ago are now almost dinosaurs.  Not because they don't work well or that they are low quality....it's just that technology and the internet is changing. That dusty server in your office may have been "state of the art" 10 years ago, but now it's dangerously outdated.  Why dangerous?  They’re much easier to hack and significantly more likely to crash.  And when it comes to triggering widespread panic in a veterinary practice, an aggressive dog or a loose cat has nothing on a server that crashed! [Read More](https://content.vitusvet.com/blog/what-in-the-world-is-the-cloud-3-things-every-veterinarian-should-know) 5 Comments [Click here to read/write comments](https://content.vitusvet.com/blog/what-in-the-world-is-the-cloud-3-things-every-veterinarian-should-know#comments-listing) Topics: [Innovative Technology For Vets](https://content.vitusvet.com/blog/topic/innovative-technology-for-vets), [For Practice Managers](https://content.vitusvet.com/blog/topic/for-practice-managers) [Previous](https://content.vitusvet.com/blog/topic/innovative-technology-for-vets/page/3) [All posts](https://content.vitusvet.com/blog/all) [Next](https://content.vitusvet.com/blog/topic/innovative-technology-for-vets/page/5) ### Subscribe to Email Updates ### Recent Posts ### Posts by Topic - [Grow Your Veterinary Practice (79)](https://content.vitusvet.com/blog/topic/grow-your-veterinary-practice) - [For Practice Managers (73)](https://content.vitusvet.com/blog/topic/for-practice-managers) - [Innovative Technology For Vets (31)](https://content.vitusvet.com/blog/topic/innovative-technology-for-vets) - [Marketing For Veterinary Practices (23)](https://content.vitusvet.com/blog/topic/marketing-for-veterinary-practices) - [Pet Health (13)](https://content.vitusvet.com/blog/topic/pet-health) - [Millennials in veterinary medicine (10)](https://content.vitusvet.com/blog/topic/millennials-in-veterinary-medicine) - [apps (4)](https://content.vitusvet.com/blog/topic/apps) - [Press Releases (3)](https://content.vitusvet.com/blog/topic/press-releases) - [Pet Grooming (1)](https://content.vitusvet.com/blog/topic/pet-grooming) - [boarding a pet (1)](https://content.vitusvet.com/blog/topic/boarding-a-pet) see all We love pets and believe in advocating for them because they can't speak for themselves. ### Contact Us ### Check Us Out On: [![twi1](https://content.vitusvet.com/hs-fs/hub/427788/file-1630452307.png)](http://www.twitter.com/vitusvet) [![link](https://content.vitusvet.com/hs-fs/hub/427788/file-1630452302.png)](http://www.linkedin.com/company/vitus-animal-health-inc-) [![rss1](https://content.vitusvet.com/hs-fs/hub/427788/file-1626998949.png)](https://blog.vitusvet.com/) 2023 VitusVet. 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