It might sound odd for the author of a blog on how best to use consumer technology in veterinary practices to be writing about employee satisfaction, but it really isn’t.  One of my favorite B-school professors said that the focus on information technology (IT) should be much more on information than technology.  Technology is a tool that people can use to be more productive and get better results….but people have to use it.  Which brings me to something another B-school professor said:  it’s all about the talent.

I just read the 2015 Banfield State of Pet Health Report http://bit.ly/1UE1SZX and I cannot recommend it strongly enough to anybody who works in the veterinary profession.  The report “..focuses on the differences between how veterinarians and pet owners perceive preventive care and what that means for pet health.”  

Veterinary visits are declining, and vets are seeing less pets. A lot of the blame in recent years went to the economy, but the decline in veterinary visits started before The Great Recession of 2008.