The Big Picture: How Payment Options Help Practices Weather a Recession and Boost Compliance


Karen Felsted, CPA, MS, DVM, CVPM, CVA
Founder and President, PantheraT

Mark Olcott, DVM, CEO and Co-founder, VitusVet


This talk discusses the latest data on the rising cost of pet care, current client cost concerns and the usage of payment options. We’ll also cover how these concerns may increase if the current recession persists - and what practices can do to prepare, including adding more payment options to offer clients flexibility. We’ll share an online calculator that practice managers can use to help objectively evaluate payment options, including the processing fees and the boosts to compliance and revenue.

Recorded September 2020