Guest Blog: Disruption and other painful things

Posted by Debbie Boone,BS, CVPM on May 9, 2019 10:00:00 AM

There is a door in my bathroom.

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Topics: Innovative Technology For Vets, Grow Your Veterinary Practice, Marketing For Veterinary Practices, For Practice Managers, Pet Health, apps

5 Questions to ask when considering a client communication partner

Posted by Mark Olcott, DVM on Apr 17, 2019 11:12:44 AM

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Topics: Grow Your Veterinary Practice, For Practice Managers

Increase sales of medication and food by going digital

Posted by Mark Olcott, DVM, MBA on Jan 28, 2019 5:21:49 PM

How many of your clients come in daily to purchase refills, preventatives, food and other pet supplies? Chances are it is a good number...but it's declining. Competition from online providers, like Chewy and Amazon.com, has never been tougher.  Some of these companies are so well-funded that they are willing to LOSE money in order to get your clients' online pharmacy business because they know that, once they get them away from you, they'll never buy medications/food from you again.  We've even seen some online providers with retail prices that are less than the average veterinary practice pays wholesale!

Despite this trend, and while convenience and low price are important to the modern consumer (Are you really any different?), a significant number of clients would still prefer to buy these items directly from you.  Why?  Because they trust you.

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Topics: Innovative Technology For Vets, Grow Your Veterinary Practice, Marketing For Veterinary Practices, For Practice Managers, Pet Health, Millennials in veterinary medicine, apps

Digital appointment confirmations make it easier to do your job

Posted by VitusVet on Jan 7, 2019 4:10:10 PM

I’m sure you find it a constant struggle to have clients perform specific tasks in order for you to keep their pet healthy. In many cases, the primary struggle is getting a client to return to the practice for their pet’s annual exam. We’ve discussed overcoming this obstacle prior in some of our previous blogs on why clients aren’t returning to see you  and why you’re kidding yourself if you’re using postcards. But, the primary focus of this blog is to discuss the other actions your clients need to take in order to make their trip to the vet a successful one; a trip where you can actually do your job.

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Topics: Grow Your Veterinary Practice, For Practice Managers

5 Reasons Your Veterinary Practice Needs Online Appointment Booking

Posted by Chris Lutz on Jun 10, 2018 7:17:34 PM

Direct-to-schedule appointment booking for veterinary care is here with VitusVet and it could impact your business significantly. There are understandably a ton of questions, maybe some hesitation, but the great opportunity for practice growth is undeniable. In most businesses, sometimes it’s best to leave a functioning system alone. However, when it comes to your veterinary practice appointment booking system, just being “functional" can negatively effect your ability to provide exceptional client service and improve patient care.

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Topics: Grow Your Veterinary Practice, For Practice Managers